Shipping Information

  • We ship worldwide
  • Delivery is via third party courier or Bali Mail
  • It is our company policy that we do not ship to Post Office box.
  • Shipping address cannot be changed once order(s) has been shipped.
  • As the registered couriers are third-party courier companies, we are unable to control their delivery time, and we are not responsible for any delay after the shipment leaves our premises.
  • If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery.
  • If you are not at the delivery address at the time of delivery additional delivery charges may apply, depending on shipper’s rules. MartaValbuena.com can not be held responsible for any additional charges that may occur due to this reason.
  • Order cannot be cancelled once order has been shipped.
  • Shipping time may vary depending on your location and shipper. We can’t be responsible for any delays, as it is out of our control.
  • Shipping charges are determined by weight, volume and delivery location.
  • Shipping charges are not refundable.
  • In some destination countries, customs duties and regulations may apply. We can’t estimate the cost of custom’s duties as it depends on every destination country current laws and regulations. In case of doubt please check (in advance) with your local Customs Office.

 

CART

X