Terms & Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by MartaValbuena.com. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

MartaValbuena.com may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. No customer claim will be accepted in the unlikely event of price discrepancies between online and shops, and MartaValbuena.com reserves the right to update the prices once the discrepancies have been found and solved.

All prices listed on this website are subject to confirmation. MartaValbuena.com will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order.

MartaValbuena.com reserves the right to limit the quantities of certain items which you, your family or any group can purchase. MartaValbuena.com will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, MartaValbuena.com will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery MartaValbuena.com will notify its customers within 6 business days.

Shipments

Goods will be shipped via Bali Mail or courier. Once Payment has been received and processed, goods will be shipped.

Payment System

This website accepts PayPal, Visa, Master Card, American Express. The transaction will be processed by PayPal, an external financial service provider. During the checkout process you will be redirected to PayPal and pay with your account there. Your data will not be transferred to MartaValbuena.com in any form. After verifications have been completed by PayPal your order will then be processed. You do not have to be registered with PayPal in order to make a payment by credit card. If you would like to pay by credit card, please, choose PayPal as a payment option and follow the instructions.

If you are registered with PayPal, you can pay using PayPal Express checkout. 

Security

This website uses secure Paypal payment system and bank transfer for certain countries. Paypal payments are secured by www.paypal.com. This ensures you that MartaValbuena.com do not receive, store nor read any credit card details. If any other user intercepts the communication, they will only be able to view the encrypted form. This makes it impossible to be intercepted by an unauthorised party as long as your browser supports the use of encrypted data transmissions. To ensure the best user experience, keep your browser and operating system up-to-date.

Returns

MartaValbuena.com will not accept or process returns for incorrect purchase or change of mind. Discounted or outlet items can not be exchanged or refunded.

All returns requests need to be made by writting within 7 days of purchase. In case of an accepted return, all costs related to the return will be charged to customer, unless agreed otherwise.

Customer must use a trackable shipping system, so both parties can track the goods and confirm delivery. MartaValbuena.com will not be responsible for any goods sent by customers and delayed or lost during shipping. Returns have to be send in original packaging and in perfect condition. MartaValbuena.com reserves the right to inspect the returned goods and its decision about the return will be final.

In the event that MartaValbuena.com chooses not to ship an item for any reason, you will be notified by email and any amount charged will be credited or refunded at MartaValbuena.com only discretion..

 

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